NE7 Pump

At Patient Support Systems, we do not offer refunds for change of mind purchases. If you experience any issues with your order, receive a damaged or incorrect product, or require assistance with a warranty claim, please contact our team as soon as possible.

We are committed to resolving any product or service concerns and encourage customers to contact us at service@patientsupportsystems.com.au for support.

Patient Support Systems ships Australia-wide from our Sydney warehouse. Shipping costs are calculated at checkout based on the delivery location, product size, and order quantity.

Larger products such as mattresses, seating systems, and mobility equipment may require additional processing time. Delivery timeframes vary by location and are typically 2-7 business days.

For remote areas, bulk orders, or urgent requirements, please contact our team for a customised shipping quote and estimated delivery timeframe.

Contact us at service@patientsupportsystems.com.au